Returns
Return Policy
No-Hassle Return Policy
If you would like to return a product, just send it back (please read exceptions below). Please enclose a note explaining why you are returning the item. If your return is postmarked within the first 30 days after you initially received it, you will be credited the full price of your product either back to your credit card, your Paypal account or as a check refund depending on how you paid. Shipping fees are not refundable unless we made an error with your shipment.
If you return an item after 30 days, you will be issued an Aquinas and More gift certificate for the price of the item instead of a refund.
Items must be returned in new condition. If they arrived damaged, you will only receive a partial refund for the return.
If you order a clothing item that doesn't fit, you may return it with original labels intact for an exchange.
Church Goods
Due to the policies of our church goods suppliers, many church goods are either not returnable or have a restocking fee of between 10% and 25% if you decide to return them. We wish that we could accept returns on these items without these restocking fees but unfortunately have to pass these charges to you.
Non-Returnable
We do not allow returns on opened CDs, cassette tapes, DVDs, videos, software, 14kt. gold medals, vestments, tabernacles, statues over 12 inches tall, church metalware and any clothing-type items or on items that are custom made for you unless they are defective. Any other non-returnable items will be clearly marked as such on the item description page.
Clothing items include clergy shirts, veils, t-shirts and any other wearable cloth product and may only be returned for an exchange.
Please do not send items that do not meet the above conditions as you will not receive a refund for them and they will not be returned to you.
If you return items that were purchased with a gift certificate we will credit that gift certificate the appropriate amount.
Credits and refund checks will usually be processed within 14 days of receiving your returned order.
